Take
Off
1. Look
at the map below. Which countries does each route pass through?
2. Choose
one of the journeys. What type of transport could be used on each stage?
3. Which
route would you prefer to take? why? What would you hope to do and see?
Exchange ideas with a partner.
Vocabulary
Transport words
1. Use words from the Table to complete the text on
'transport for tourism'.
2. Can you add any more words to the table? Look back
at the previous units.
3. Which sections would you put these words in?
taxi
ticket
collector
hire car
captain
freeway
yacht
4. How do tourist use the different types of
transport? Put the journey and transport types (from columns 1 and 2 of the
table) into the categories below.
1. to and
from destination only (e.g. international flight)
2. at
destination only (e.g. taxi ride from airport)
3. as a main
feature of the holiday (e.g. sightseeing heliopter ride)
5. Which types transport have you used? Think about
the best and worsst journey you have ever made. Exchange ideas with a partner.
Find
out
What do you really know about transport in your
country? With a partner, try to guess the facts in the table.
When you have made your predictions. research websites
of national transport carriers and find the actual figures. Report back in
class. How close were your predictions?
Vocabulary
Adjectives describing transport
1. Find pairs of opposites from the adjectives in the
list.
cheap -
expensive
clean -
dirty
comfortable
- uncomfortable
crowded -
quiet
dangerous -
safe
difficult -
easy
boring -
exciting
fast - slow
punctual -
unpunctual
2. Choose three adjectives that describe what is most
important for tourists when travelling. Are they different for different types
of transport?
Tourists want planes to be fast and cheap but they
don't want them to be crowded
Language
spot
comparing things
1. Complete these sentences with the correct form of
the adjectives: fast, easy, or comfortable.
1. Trains
are faster than buses, but planes are the faster.
2. The
easier way to buy a ticket is to go online.
3. I'ts
comfortable to travel first class than economy
4.
Helicopter aren't as faster as jet planes.
5.
Travelling by bus is usually less comfortable than travelling by train.
2. What are the rules for comparing adjectives?
Complete the table.
3. In pairs, compare the following.
1
Ferries/cruise ships
2
trains/coaches/cars
3 working as
a pilot/working as a ticket collector
4 the most
convenient ways to get around a city
Listening
1. Ferries, buses, metro, trains, cable cars, bike
rental, couch tours.
2. Complete the information sheet on cable cars.
First
introduced: 1873
Number of
lines: 3
Hours of
operation: 6 a.m to 1 a.m
Days of
operations: Monday through Sunday
Cost of
single journey: 3 dollars
Board at:
any stop with brown cable
Reading
San Francisco transport timetables and Schedules
Look at th three timetbles for (a) trips to Alcatraz and
Muir Woods, (b) BART trains to and from San Francisco airport, and (c) Amtrak
train services between Los Angeles and San Francisco.
1. Which trip (or trips)
1 is by
ferry?
2 runs
every day?
3 involves
more than one form of transport?
4 provides
special transport for people in wheelchairs?
5 offers
cheaper fares for the elderly or disabled?
6 offers
cheaper tickets for people who travel a lot?
7 allows
bicycles?
8 does not
allow bicycles?
9 does not
operate in bad weather?
10 allows
dogs?
2. Match the two halves of these exchanges.
1 Where does
the ferry for Alcatraz leave from?
2 Can I take
my bicycle on the ferry?
3 How
frequent are the ferries?
4 When is
the last ferry back?
5 How long
does the ferry take?
Where in the world?
1. Look at the picture of a modern cruise ship. Find
1 five
places where passengers can eat or drink
2 four
sporting acivities passengers can do
3 three
places that are suitable for children
4 two places
where passengers can dance
5 one place
where you would most like to be
2. Which of the facilities do you think you would use
most a passenger?
3. In which of the facilities would you most like to
work?
4. In which of the facilities would you least like to
work?
Writing
bank
1 Personal statement
1. Read the personal statement for Gabriela Cometa.
1. Which of
these jobs do you think she would be interested in?
answer:
2. Which of
her skills and qualities wil be most useful for this job?
answer:
2 Write a personal statement for yourself
2 Letter of application
1. Read the letter of application.
1 What job
is she hoping to find?
answer:
children's entertainer or nanny
2 What
points does she include from her Personal Statement? Are there any extra ones?
answer:
from her Personal Statement childcare experience, languages exta: age, current
study details
2. Look at the extracts from a summer jobs book below.
Prepare a letter of application for one of them. Use the same layout and some of the same
expressions as Gabriela.
3 Email to a client
1 Look at the email
1 Who is it
from, who is it for, and what is it about?
answer:
From: Hiromi murakami
For: Abdhol Kavoodvand
About: Flight details Tokyo to Lima
2 Where is
the client traveling to, and when will the client get back home?
answer:
Lima: 14.40 on 20 December
3 What three
things does the client have to do now in response to the email?
answer:
send his full name; send his passport number; confirm if he is happy with an
electronic ticket
2. Mr. Kaboovand has replied saying that he cannot
leave Lima until Wednesday morning. There's a flight at 14.30h on the
Wednesday. Email him to ask him to confirm that this flight is OK for him.
Remind him that he still has not told you if he wants a paper ticket or an
electronic one.
answer:
Dear Mr. Kaboodvand
I have found a flight leaving Lima on the Wednesday at 14.30h. This
flight would get you back to Tokyo early the next day.
The flight details are:
Return journey (Wed 20th Dec) AA(%)
Dep: Lima (LIM) 14:30h
Arr: Dallas/ For Worth (DFW) 20:35h JL5013
Dep: Dallas/ForWorth (DFW) 22:10h
Arr: Tokyo Narita (NRT) 02:40h
Codes Share Flight with AA (American Airlines).
I need to confirm this as soon as possible, so could you let me know if
this flight is OK for you. I also need to know if you want an electronic ticket
or a paper one.
I look forward to hearing from you
Yours sincerely
4 Email to one of your bosses
1 Read Cathie's email to Elaine. What things in the
emails show that Elaine is Cathie's superior?
Answer: Dear
Elaine
I am sorry to have to tell you that...
would you preferme to...
would you give me ermission to...
many thanks
2 Imagine you work in Travelweb. You have just been
talking on the phone to a regular client, Dr. Leshem. The doctor has made a
mistake with the dates he gave you for a flight you booked for him.
Unfortunately, the ticket has already been issued, and the ticket conditions do
not officially accept changes. In this situation technically there is nothing
you can do to help Dr. Leshem, and he will have to buy a new ticket. However,
you have a friend at KLM, the company that issued the ticket, and you want to
ring her and try to get her to help you. Email your boss, and ask her
permission.
Answer: Dear
Elaine
I have just been talking to Dr. Leshem. I am sorry to have to say that
he made a mistake with the dates he gave me for a flight I booked for him. I
have already issued the ticket, and the conditions do not officially accept
changes. I know that Dr. Leshem is an important client so I am not very sure
what to do.
Technically he should buy a new tiket. However, I have a friend at KLM.
Would you give me permission to ring my friend and ask her to help me to change
Dr. Leshem's ticket?
Many thanks
5 Email to a colleague at work
1 Read Cathie's email. How can you tell that Russell
is a friend and not a superior?
Answer: Hi
Russel
How are things? Busy as always I guess!
Russel, I've got...
Best
2. Imagine you are Russel. Write back to Cathie and
recommend the Lucky Plaza Hotel. Choose four or five pieces of information from
the web page to describe the key features of the hotel.
Answer: Hi
Cathy
Good to hear from you. Yes, things are busy. As always! But Cristiane
got the job and is very happy. We both are! For your client, I recommend the
three star Lucky Plaza Hotel. It's located in th entre of Hanoi, in a quiet
part of the old quarter. It's an old building in French colonial style so I
think your client will like it. It has been recently renovated so it has the
usual services like restaurant, Internet, etc.
There are 50 rooms with AC, TV, etc. They all have good views of the
nearby gardens. There are also deluxe rooms and suites and these will be best
for your client. The deluxe room are $55/night, and the suite $65. Not too
expensive.
Hope this helps.
Best
Russell
6 Fax
1. Sometimes a fax can be more useful than email. Read
the fax and answer the questions.
1 Who is it
from and who is it to?
Answer:
From Savita Kumar. To: Anna Hudson
2 Where do
these people work?
Answer:
Globe Travel
3 Why do
they know each other?
Answer:
Because they work in different branches of the same company
4 Why has a
fax been used?
Answer:
Savita couldn't scan the pages to Anna
by email.
2. You work for Globe Travel in Birmingham. You need
to send a map of the location of his hotel
to MrStuart Hostfield, a client. You are also going to send him a copy
of his hotel voucher, and you need him to tell you if he wants a smoking or a
non- smoking room in the hotel. Prepare a fax cover sheet. MrHostfield's fax
and phone number are 012145617 and 01214561766.
Answer: Dear Mr. Hostfield
Here is the map of the location of your hotel and a copy of your hotel
voucher. Could you telll me if you want a smoking or a non- smoking room? I
need this information to complete the booking.
Your sincerely
Edward Ho
7 Messages and memos
1. Read these messages
1. Which one is
a. a
text message from a mobile phone?
b. a
typed internal memo?
c. a
handwritten telephone message?
Answer:
a3 b1 c2
2. Which one
has a problem with
a. a
fax?
b. a
delayed train?
c.
people not checking their emails?
Answer:
a2 b3 c1
3. Find
abbreviations for
a. as
soon as possible
b.
concerning/about
c.
November
d. see
you
e.
Meeting
f.
Curriculim Vitae
Answer:
a asap, b Re, c Nov, d CU, e mtg, f CV
2. Write the messages from these notes. Decide if it
shouldbe a memo, a phone message, or a text. Make sure you include two of eaach
type.
1. Any ideas
for the hotel end of season staff party?
Answer:
From: Jason Masters, manager
To: All staff
Date: 19 Nov 2006
Re: Staff party
As you know we are approaching the end of the season, so it's time to
think about the end of season staff party. Please let me know if you have any
suggestions. Last year we had a great karaoke evening, but perhaps we could do
something different this time.
2. Ralf
can't make lunch today. Text him with an alternative time to meet.
Answer:
sorry u can't do lunch . Tmrw 13.00?
3. Reminder
about security-after recent seriese of thefts from people walking into the
travel agency office.
Answer:
Memo
From: Peter Halford
To: All staff
Date: 19 Nov 2006
Re: Security
We have had a nuber of thefts recently frompeople walking into the
office. I would like to remind you all to be extra careful about security. If
you see anyone acting suspiciously please go over and talk to them.
4. Zurich
office needs to know when the brochures were sent out-reply before 5 p.m.
today.
Answer:
Telephone message
For: Peter
Time: 14.00
Zurich office phoned-when were the brochures sent out? Can you call back
before 5 p.m.?
Taken by: Alex
5. John
needs Frank's mobile number immediately.
Answer:
Telephone message
For: Frank
Time: 14.30
John phoned. He needs your mobile number asap.
Taken by: Alex
6. Good luck
on your first day in the new job (from Mum)
Answer:
Good luck! Love Mum
7. You've
left your mobile on the coach. D you want it brought over to the office?
Answer:
Telephone message
For: Jenny
Time: 15.00
Coach driver called.
You've left your mobile on the coach. Do you want it brought to the office?
Taken by: Alex
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